The Agentic World: Understanding and Preparing for an Agent-First Future

As autonomous agents like OpenAI’s Operator emerge alongside other AI agents, we’re witnessing the dawn of an “agentic world” where AI systems increasingly replicate human interactions with digital systems and services. How can organisations and leaders prepare for and thrive in this transformative landscape – and what are the likely implications for the future of human work?

Key learning outcomes:

•Understand the evolving ecosystem of agents and their potential impact on business and society

•Identify opportunities for agent-powered business models and customer interactions

•Evaluate infrastructure and governance needs for an agent-enabled organisation

•Discuss how AI agents can work together to handle tasks, make decisions, and create new forms of automated commerce

Format: 1-hour brief / 3-hour deep dive

Audience: Executive & Senior Leaders